Ashurst Solar is committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, and protect any information you provide when using our website.
Information we collect
- We may collect and process the following information when you use our website:
- Your name, email address, phone number, and any other details you submit through our contact forms
- Information provided through our solar cost estimator, such as property details and estimated energy usage
- Any additional information you choose to include when contacting us
- Basic technical data such as IP address, browser type, and pages visited, collected through standard website analytics
How we use your information
- We use the information you provide for the following purposes:
- To respond to enquiries submitted through our contact forms
- To provide estimates and guidance based on our solar cost estimator
- To prepare quotations and arrange free home surveys where requested
- To communicate with you about our services when you have asked us to do so
- To improve our website, services, and user experience
We only collect information that is relevant and necessary for these purposes.
Solar cost estimator data
Information submitted through our solar cost estimator is used to generate an estimated cost based on your property and energy usage. This data helps us understand your requirements and provide more accurate advice if you choose to contact us.
Submitting information through the estimator does not obligate you to proceed with any service.
How we store and protect your data
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Information submitted through our website is stored securely and only accessed by authorised personnel.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Sharing your information
Your information may be shared only when necessary to:
• Respond to your enquiry
• Provide a requested service or quotation
• Comply with legal or regulatory requirements
We will never share your personal data unnecessarily.
Cookies and analytics
Our website may use cookies and basic analytics tools to understand how visitors use the site. This helps us improve functionality and performance. You can control or disable cookies through your browser settings if you wish.
We use Plausible Analytics to understand how visitors use our website and to help us improve its performance and content. Plausible is a privacy first analytics platform that does not use cookies and does not collect personal data.
Plausible does not track individual users, does not store personal information, and does not create user profiles. All data collected is aggregated and anonymised, meaning it cannot be used to identify you.
Because Plausible does not use cookies or personal data, visitor consent is not required for analytics purposes.
Your rights
You have the right to:
• Request access to the personal data we hold about you
• Ask for incorrect or incomplete data to be corrected
• Request deletion of your personal data where appropriate
• Withdraw consent for us to contact you at any time
To exercise these rights, please contact us using the details below.
Contact us
If you have any questions about this privacy policy or how your data is handled, please contact us via our website contact details.